How to Get Paid for In-Home Senior Care Jobs on Herewith

Unlike care agencies, at Herewith caregivers, called “Helpers” on our platform, work directly with private senior clients, setting your own schedule and getting paid by clients.

You can take on as many or as few clients as you like, and the more experience and skills you acquire the higher pay rates you can charge.

Your guide to getting paid for senior care jobs

To get started, all you have to do is sign up and create your Helper profile. Then you’ll use the Helper app or log in online to search for senior care jobs in your area, chat with clients, manage your bookings, and track your hours all from one place.

In this article we’ll go over exactly how caregivers get paid by clients and a caregiver salary guide so you know what to expect as a senior care Helper.

Getting paid by private senior care clients on Herewith

On Herewith you can find flexible in-home care jobs that work for your schedule, whether you're just starting out in care or if you have many years of experience.

Unlike an agency, on Herewith your client is your employer and pays you through your Helper app. You’ll set up your direct deposit information the first time you get booked.

More details about getting hired for senior care jobs

If you get hired for a senior care job, your client has a choice in how to pay you. They can opt to use a payroll service, HomeWork Solutions, or they can pay you via your Helper app (the same way you get paid for one-time tasks).

For Helpers whose clients use HomeWork Solutions: When you get hired, you’ll follow prompts to add a bank account for your direct deposit. Your direct deposit checks will be from HomeWork Solutions, on behalf of your employer. Learn more about how to set up your direct deposit for HomeWork Solutions.

How to set up your Helper payment preferences

It couldn’t be easier to set up your account to receive payment from your in-home care clients.

You’ll just need to set it up the first time you get booked on Herewith, then you don’t have to worry about it after that unless you decide to make any changes.

Follow the steps below to connect your bank account or debit card so you can receive payment from your clients on Herewith.

How to set up your direct deposit on Herewith:

1. Tap Deposit paycheck to
2. Enter your email and phone number (the same email and phone that you used to sign up for Herewith)
3. Enter the verification code texted to your phone
4. Enter your name and the last four digits of your Social Security number. For Your website, write: www.herewith.com
5. Select Bank account or Debit card
6. To link your bank account, tap on your bank name or type it into the search field if you don’t see it listed. Then choose which account to link
7. Or, add a debit card, by typing in the card number and expiration, then Next
8. Review all your info and make sure it is correct
9. Lastly, verify your identity with a government-issued ID
10. It may take a moment for your ID to be verified, then you can review your info one last time and press Submit

You can change this account at any time online or in your mobile app by going to My account > Bank account.

Your guide to common questions on getting paid as a senior care Helper

If you’re used to working at a caregiving agency, it might be a little different for you to get paid directly by clients on Herewith, but we’ve made it as easy as possible.

Below you’ll find answers to frequently asked questions for Helpers about getting paid by clients for in-home senior care jobs.

How often do caregivers get paid?

Payroll runs paid weekly based on any hours you've submitted the previous week.

You can take on as many or as few clients and bookings as you like, to suit your schedule.

Helper pay guide:

• Your work week runs from Saturday 12:00 AM PST to Friday 11:59 PM PST
• Track your hours throughout the week under the Bookings tab:
  • View hours worked and submit corrections if needed
• All undisputed and corrected hours will be automatically submitted for payment on Mondays at 9:00 AM PST
• Your paycheck will be available in your account the following Wednesday (for Stripe payments) or Friday (for HomeWork Solutions payments)

What if there’s a mistake in my hours?

It is important to clock in and clock out accurately to make sure you get paid.

However, in the case that you forget to clock out or make a mistake in your hours, you can submit a correction.

What if my task is taking longer than the time my client booked me for?

We recommend chatting with your client before the shift begins to ask them about their preferences on going over the booked time frame.

Questions to ask your clients before starting work:

• Ask if they have a strict time limit. For example, perhaps they’d like you to do two hours of cleaning, but no more.
• Find out if finishing the task is more important than clocking out on time. For example, perhaps they need you to finish all the errands, and they’re aware there may be traffic at that time of day so the end time of the shift is a little bit flexible.
• Ask if they need you to stay with the care recipient until someone else arrives. For example, if you’re booked for a one-time caregiving visit, it may be important for you to remain with the care recipient until a family member or other caregiver arrives to relieve you.

What if there’s an issue with my employer’s payment method?

If there’s ever an issue with your payment, we’ll notify you ASAP, and we’ll work with your client to get the issue resolved.

While the issue is being resolved you will temporarily be unable to add any new shifts with that client, so we can make sure you will be paid for any work you do. If you have any issues receiving payment, please contact Customer Support at 415-506-9776 or support@herewith.com.

Do I get overtime, sick leave, rest breaks, and meal periods?

At this time, Herewith’s platform supports functionality for Helpers who are classified as personal attendants, and the employer is not required to provide meal periods or make rest breaks available, but they may choose to provide either or both.

Read more information about the personal attendant classification here.

Overtime is accrued at 1.5 x hourly rate for over 9 hours a day and/or 40 in a 7-day workweek.There is no legal requirement for employers to provide employees with paid or unpaid vacation time.

A household employer is required to provide 24 hours of paid sick leave to their employee. Hours are accrued at a rate of 1 hour of sick leave gained for every 30 hours worked.

Please note that some counties and cities require more paid sick leave than the minimum required by the state.

How do I clock out for a break?

It’s a good idea to discuss how and when you should take breaks with your client so that you’re on the same page.

To clock out for an unpaid break, you’ll need to end your shift, take your break, then clock back in and start a new shift. Get step-by-step instructions on how to clock in and out.

More resources on becoming a senior care Helper

• How to Become a Successful In-Home Care Helper
• Senior Caregiver Safety FAQs: What Every Helper Needs to Know
• How to Create a Strong Helper Profile for Senior Care Jobs